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FAQ

Order Cancellation

We are sorry but places on all of the courses and workshops are non refundable. You may transfer the place to a friend or another nominated person, please contact us immediately if you wish to change the name of the participant.

Where are the courses held?
We hold the vast majority of the courses and workshops at our shop address (20 Wellsway, Bear Flat, Bath BA2 2AA), if it is to be held at another location in Bath then this will be clearly stated within the product description.

What is there at the shop?
At the shop we have a beautiful array of cards, gifts and homeware with the area at the back of the shop used as a working studio in the week and workshop space at weekends. On all courses we provide refreshments as standard and have a toilet facility.

How do I get there?
We are 10-15 minutes walk from Bath Spa train station (up a very steep incline.) The bus station is situated next to the train station and buses run very regularly up to the Bear Flat high street called 'The Wellsway' which is where we are. Alternatively there is a taxi rank outside Bath Spa train station and the fare will be around £6-8. In terms of parking there are new restrictions in the Bear Flat area and so you will be issued a map upon booking your place to advise on where to leave your vehicle. The walk back to the shop is only 5-10 minutes from these parking places.

What is at Bear Flat?
We have a small array of shops at Bear Flat - a pharmacy and Co-op are helpful. There are lovely places to eat - two cafes and a pub so if you are here for the day there are places to pop out and get some lunch. Alexandra Park is a must see if you can spare an hour before or after your course. The view across the city is incredible!